• NO RETURNS WITHOUT SALES RECEIPT
  • NO RETURNS AFTER 30 DAYS
  • 25% RESTOCKING AND HANDLING CHARGE ON ALL RETURNS
  • ALL RETURNS ARE SUBJECT TO APPROVAL
  • IN-STORE CREDITS MUST BE USED WITHIN 12 MONTHS OF ISSUANCE
  • ALL BULK, CLEARANCE, CEMENT PRODUCTS, NATURAL STONE, AND SPECIAL ORDER PRODUCTS ARE FINAL SALE
  • NO RETURNS ON UNBANDED BRICK
  • ALL SPECIAL ORDERS MUST BE PAID AT TIME ORDER IS PLACED
  • SPECIAL ORDERS ARE FULL PALLETS ONLY
  • NO RETURNS ON SPECIAL ORDER MERCHANDISE
  • RETURNS THAT REQUIRE PICK UP FROM SITE WILL BE CHARGED ADDITIONAL FREIGHT.
  • ALL CREDITS WILL BE ISSUED IN THE FORM THEY WERE PAID
  • THERE WILL BE A 10 DAY WAITING PERIOD FOR ALL RETURNS PAID BY CHECK
  • DALE'S REQUIRES A 24 HOUR CANCELLATION NOTICE. ORDERS CANCELLED AFTER THE 24 HOUR PERIOD WILL NOT BE REFUNDED.
  • ALL PRICES SUBJECT TO CHANGE WITHOUT NOTICE
  • DALE’S LANDSCAPING SUPPLY IS NOT RESPONSIBLE FOR DAMAGES DONE TO VEHICLES WHILE LOADING
  • MICHIGAN LAW REQUIRES ALL BULK LOADS TO BE SECURED, TARPED AND STRAPPED.
  • U-CART TRAILERS MUST RETURN CLEAN OR A $50 CLEANING CHARGE WILL APPLY
  • POSTAGE, FREIGHT, TRANSPORTATION AND DELIVERY CHARGES ARE CONSIDERED PART OF THE SELLERS GROSS PROCEEDS AND ARE SUBJECT TO SALES TAX.
  • DUE TO WEIGHT OF DELIVERY VEHICLES, DALE’S DOES NOT RECOMMEND DIRECT DELIVERY INSIDE THE CURB. IF DELIVERY REQUIRES DRIVING INSIDE CURB, CUSTOMER ASSUMES ALL RISKS OF DAMAGE TO WALKS, DRIVEWAYS, BUILDINGS, TREES, LAWNS, ETC.
  • ALL COVERAGES FOR MATERIAL ARE APPROXIMATE.
  • ALL PHOTOS OF MATERIAL ARE A REPRESENTATION OF THE PRODUCTS. COLORS AND SIZES MAY VARY FROM LOAD TO LOAD. IT IS ALWAYS BEST TO COME IN AND VIEW PRODUCTS BEFORE DELIVERY.
  • WHILE WE DO OUR BEST TO ASSIST IN CALCULATING MATERIALS, DALE’S IS NOT RESPONSIBLE FOR ANY OVERAGES OR UNDERAGES RESULTING FROM CALCULATION ERRORS.